Booking Information T&C’s

 

  • Truth & Trust Adventure reserve the right to postpone or cancel the day due to weather conditions on the day, or any other unforeseen event, an alternative date will be arranged.
  • Truth & Trust Adventure will not be liable for any additional cost’s, i.e fuel, accommodation, food, loss of earnings if the day is cancelled.
  • Truth & Trust Adventure reserve the right to cancel a day due to irresponsible behavior.
  • Truth & Trust Adventure reserve the right to exclude participants on the day if deemed not to be dressed appropriately for the conditions on the day.
  • You are advised to have your own accident and cancellation insurance.
  • Truth and Trust Adventure reserve the right to charge a rebooking fee if client cancels a booked date.
  • Truth & Trust Adventure reserve the right to postpone a day if that day does not reach the required numbers to run on 3rd party vouchers,(Groupon-Wowcher). An alternative day will be arranged.
  • Truth and Trust Adventure reserve the right to charge a fee to use a 3rd party voucher after the expiry date.
  • Truth & Trust Adventure will not be liable for any loss or damage to your personal belongings.
  • As a responsible Outdoor Activity Provider all Adventure Activities from any provider carry a risk of injury or death. This is a participation statement from the British Mountaineering Council. However, these are managed with Generic and Dynamic Risk Assessments to make the activities as safe as possible.
  • Failing to arrive at or before the scheduled time will not entitle you to a refund or re booking. There will be no compensation paid for consequential losses, lost or additional travelling expenses or other expenses of a similar nature.
  • Truth & Trust Adventure does not supply transport. Your own transport will be required for the whole day. (i.e. a car).
  • Under 18’s will need a parent or legally appointed guardian with them.
  • All participants are required to complete a consent form. These need to be returned on the day, you will not be able to take part without a completed consent form.
  • Timings are approximate and may vary depending on activity, weather, group size, ability, time spent having lunch etc (inc meeting, kit up, activities, lunch (not provided) and de-kit).